
(Effective and Last Modified on October 10, 2007)
INTRODUCTION
Pharmavite® LLC., maker of Nature Made® and SOYJOY® thanks you for visiting our site.
PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS BEFORE USING www.tripleflex.com. BY ACCESSING OR USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE DISCLAIMERS SET FORTH BELOW. IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THIS SITE.
We reserve the right, at our discretion, to modify, add, or remove portions of these terms and conditions at any time and each such change shall be effective immediately upon posting. Please check these terms and conditions periodically for changes. Your continued use of this site following the posting of changes to these terms and conditions will mean you accept those changes.
THIS SITE DOES NOT PROVIDE MEDICAL ADVICE
The information contained in this Site, or provided to you in response to a request made or a question asked by you, or as a result of the completion of a questionnaire by you, is provided for informational purposes only and is intended to provide users with a general understanding of certain wellness and health care topics. The information should not be considered complete and does not cover all health issues. Pharmavite does not recommend self-management of health problems nor does it endorse any particular type of medical treatment. The information should not be used in place of a visit with, call to, consultation or advice from your physician or other health care provider. If you suspect you have a medical problem, or should you have any health care related questions, please promptly call or see your physician or other health care provider. You should not conclude by virtue of something you have read on this Site or in response to your inquiries or questions that you do not need to consult a health care professional nor should you rely on information to cure an ailment or alleviate pain. Never disregard medical advice or delay in seeking medical advice or treatment as a result of something you read on this Site or as a result of the answer to any of your e-mail inquiries. The information is not a substitute for professional medical advice and nothing contained on this Site or in a response to an e-mail is intended to be instructional for medical diagnosis or treatment.
THIS SITE IS INTENDED FOR ADULTS
This Site is intended for adults at least 18 years of age or older. By using this Site, you acknowledge that you are 18 years or older.
RESTRICTIONS ON USE OF MATERIALS
All materials, including without limitation, articles, opinions, other text, directories, guides, photographs, illustrations, trademarks, service marks and all copyrightable material (including source code and object code), images, video and audio clips, advertising copy, graphics, images, HTML, codes, multimedia clips, logos, button icons, banners and software, and any other form of intellectual property ("Materials") contained in this Site are the property of Pharmavite and other companies and are protected as intellectual or proprietary property. Unauthorized use of any of the above-mentioned Materials will violate intellectual property rights. All rights not expressly granted in these Terms and Conditions are reserved to Pharmavite. No other rights or licenses, whether express or implied, arising from estoppel or otherwise, are conveyed or intended by these Terms and Conditions. As such, no material from this Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the Materials on any single computer for your personal, non-commercial home use only, provided that (i) you keep intact all copyright and other proprietary notices, (ii) you make no modifications to the Materials, (iii) you do not use the Materials in a manner that suggests an association with us or any of our products, services, or brands, and (iv) you do not download quantities of Materials to a database that can be used to avoid future downloads from this Site. The use of any such material on any other web site or computer environment is prohibited.
Pharmavite reserves the right at any time and in its sole discretion to change or revoke any authorization granted above. In such circumstances or, if you violate any provision of these Terms and Conditions, your permission to use the Materials automatically terminates and you must immediately destroy any copies of the Materials that you have made.
Nothing contained in this Site will be construed as granting any license or right to use any trademark, logo, trade name, or design displayed on this Site or otherwise owned by Pharmavite without the prior written permission of Pharmavite or the respective owner of the trade mark.
COPYRIGHT AND COPYRIGHT AGENT
We respect the intellectual property of others and we ask that our users to do the same. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. § 512, we have designated a copyright agent to receive notice of claims of copyright infringement on the Web Site. Our copyright agent who may be reached by email at copyrightagent@pharmavite.net. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our copyright agent with the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. § 512: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (d) information reasonably sufficient to permit us to contact the complaining party; (e) a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
LIMITATION OF LIABILITY; DISCLAIMER
The use of this Site and information contained within the Site is at your own risk.
When using this Site, information will be transmitted via the Internet and portions of the world wide web over which Pharmavite has no control or jurisdiction. Therefore, Pharmavite does not assume any liability for or relating to the delay, failure, interruption or corruption of any information transmitted in connection with the use of this Site.
Pharmavite cannot and does not guarantee or warrant that any data, file, or information available for downloading will be free of infection, viruses, worms, trojan horses or other code or codes that may contain contaminating or destructive properties. You agree to assume the entire cost of all necessary servicing, repair or correction resulting from any such downloading.
This Site and the information given through this Site are provided without charge and are provided on an "AS IS" and "WITH ALL FAULTS" basis. TO THE FULLEST EXTENT PERMITTED BY LAW, PHARMAVITE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. Pharmavite does not warrant that the information contained on this Site will be uninterrupted or error free, or that defects will be corrected. Pharmavite makes no warranty as to the accuracy, reliability, completeness, timeliness, usefulness, adequacy or suitability of the information, links or communications provided on or through the use of this Site and does not warrant against human or machine error, delay, omissions, interruptions or losses, including loss of any data or the legality of the Site or compliance with respect to laws governing the products, services or promotions offered on this Site.
UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO, NEGLIGENCE, SHALL PHARMAVITE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENCEES, SUPPLIERS, OR THOSE HEALTHCARE PROFESSIONALS WHO HAVE CONTRIBUTED MATERIAL TO OR ANSWERED QUESTIONS ON THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNATIVE DAMAGES, PERSONAL INJURY, OR WRONGFUL DEATH WHATSOEVER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST REVENUE, LOST OR DAMAGED DATA, OR OTHER COMMERCIAL OR ECONOMIC LOSS THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE INFORMATION, WHETHER BASED ON WARRANTY, CONTRACT, TORT, INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN WARRANTY, CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO, NEGLIGENCE, OR OTHERWISE), INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, STRICT LIABILITY OR OTHER LEGAL THEORY) EXCEED TWENTY-FIVE U.S. Dollars ($25.00).
BY ACCESSING THIS SITE, I UNDERSTAND THAT I MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."
USER SUBMISSIONS
You agree that you will not make any transmission or submission to this Site that violates any laws or infringes or violates the rights of any person or entity. Subject only to our Privacy Policy, by making communications or submitting information, success stories, testimonials, and/or photographs (collectively, "Submissions"), in contests or the like, you agree that such Submission is not confidential for any purpose and we shall not be liable for any use or disclosure of any such Submissions by us or others.
Subject only to our Privacy Policy, if you make any such Submission to this Site, you warrant that the owner of any content contained in the Submission has granted Pharmavite a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the Submission (including without limitation your photograph or likeness) in any media or medium, or any form, format, or forum now known or hereafter developed and waive any and all moral rights in the Submissions. Notwithstanding the foregoing, you also represent that any Submissions offered by you are original and do not infringe upon, misappropriate or violate the rights of any third parties, including, without limitation, any intellectual property rights, rights of publicity or privacy or any other proprietary rights. You agree to execute any documents and take all steps that Pharmavite determines are necessary to affect the intentions of these Terms and Conditions. Pharmavite may sublicense its rights through multiple tiers of sublicenses. You agree and understand that Pharmavite is not obligated to use any Submission you make to Pharmavite through the Site or otherwise.
INTERACTIVE ACTIVITIES
If you participate in our interactive health tools including "Ask the Expert" or "Ask the Nutritionist" or e-mail function from this Site or submit your success story or testimonial for publication on this Site ("Interactive Activities") you are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any resulting communications. Pharmavite is not responsible for the consequences of any communications in the Public Areas. In cases where you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately. If you think you may have a medical emergency, call your doctor or 911 immediately.
Please keep in mind that whenever you give out personal information online --- for example, via message boards or chat areas--- that information can be collected and used by people you don't know. Pharmavite cannot guarantee the security of any information you disclose online and you make such disclosures at your own risk.
RESTRICTIONS ON USE OF SITE
You agree to refrain from the following prohibited activities while using this Site:
- violate any local, state, national or international laws;
- defame, abuse, harass or threaten others;
- make any bigoted, hateful or racially offensive statements;
- advocate illegal activity or discuss illegal activities with the intent to commit them;
- transmit, post, distribute or otherwise make available any content that is unlawful or infringes, violates or misappropriates any patent, trademark, trade identity right, trade secret, publicity right, privacy right, copyright or any other intellectual property or any other rights of any third party;
- post or distribute any unlawful, vulgar, obscene, slanderous, hateful, discourteous, derogatory, or indecent language or images or material that is embarrassing to any other person or entity;
- advertise or sell to or solicit others;
- use the Public Areas for commercial purposes of any kind;
- post or distribute any software or other materials which contain a virus or other harmful component;
- post material or make statements that do not generally pertain to the designated topic or theme of any chat room or bulletin board;
- impersonate another person or post or transmit information under a false name;
- collect information about others, including email addresses, without their consent;
- post chain letters or pyramid schemes;
- allow any other person or entity to use your account or identification for any purpose whatsoever, including posting or viewing comments;
- disrupt the normal flow of dialogue in any Public Area;
- post the same note more than once or "spamming"; or
- engage in any other conduct that restricts or inhibits any other person from using or enjoying this Site, or which in the judgment of Pharmavite, exposes Pharmavite or any of its customers, licensors, or suppliers to any liability or detriment of any type.
LINKS TO OTHER SITES/THIRD PARTIES
We suggest that you exercise discretion while browsing the Internet, including while using this Site. You should be aware that when you are on this Site, you could be directed to other Sites that are beyond our control. There are links to other Sites from Pharmavite pages that take you outside of our service. For example, if you "click" on a banner advertisement or a link, the "click" may take you off this Site. This includes links from advertisers, sponsors, and content partners that may use our logo(s) as part of a co-branding agreement. These other Sites may send their own cookies to users, collect data, solicit personal information, or contain information that you may find inappropriate or offensive. Use of third-party web sites is at your own risk and subject to the terms and conditions of use for such web sites. We make no representations concerning the content of any third party web sites. Consequently, we are not and cannot be held responsible for the content of those linked web sites, including, without limitation, the accuracy, relevancy, copyright compliance, legality or decency of material contained in sites linked to this Site. We reserve the right to disable links from third party web sites to this Site. Reference on the Site to any product, process, publication or service of any third party by trade name, domain name, trademark, trade identity, service mark, logo, manufacturer or otherwise does not constitute or imply its endorsement or recommendation by Pharmavite.
Healthnotes content is the intellectual property of Healthnotes, Inc. You may print a hard copy of the Healthnotes news articles in its entirety, including all copyright notices, for your personal use only. Any other copying and any republication or redistribution of Healthnotes content, including by caching, framing or similar means, is expressly prohibited without the prior written consent of Healthnotes. Healthnotes shall not be liable for any errors or delays in content, or for any action taken in reliance thereon. Healthnotes is the registered trademark of the Healthnotes, Inc.
PROMOTIONS
This Site may contain or offer sweepstakes or other promotions, which may be governed by a separate set of rules that describe the sweepstakes or promotion and may have eligibility requirements, such as certain age or geographic area restrictions. It is your responsibility to read those rules to determine whether or not your participation, registration or entry will be valid and to determine the sponsor’s requirements of you in connection with the applicable sweepstakes or promotion. Only products purchased at retail outlets by participants are eligible for reward points. If Pharmavite® LLC suspects that any type of fraudulent point banking activity is taking place or that any of the Wellness Rewards Program Rules are not being followed, then Pharmavite® LLC. will place the account(s) involved on hold. After an account has been placed on hold, the account holder will be allowed to bank 12 units in total and after that banking privileges will be suspended.
TERMINATION OF ACCOUNT
Pharmavite shall have the right to immediately terminate a user's account in the event of any conduct by a user which Pharmavite, in its sole discretion, considers to be unacceptable, or in the event of any breach by a user of these Terms and Conditions.
INDEMNIFICATION
You agree to indemnify, defend and hold Pharmavite and its affiliates and their respective officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") harmless from and against any and all claims, demands, liabilities, costs and/or expenses whatsoever (including without limitation reasonable legal fees and disbursements) arising out of or resulting, directly or indirectly, from: (a) your breach of these Terms and Conditions; (b) your access to or use of this Site or any web site to which this Site is or may be linked from time to time; (c) your use of, reliance on, or publication, communication or distribution of anything on or from this Site; and/or (d) your violation of any law, rule or regulation. You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In any event, you will not settle any claim, lawsuit or action subject to indemnification by you without the prior written consent of Pharmavite.
USER ACCOUNTS
Certain areas of the Site may ask you to create a user account or may otherwise ask you to provide information to participate in certain features or to access certain content. If you choose to provide information to the Site, you agree to provide only true, accurate, current and complete information. If you create a user account, you agree to accept responsibility for all activities that occur under your account or password, if any, and agree you will not sell, transfer or assign your user account. You are responsible for maintaining the confidentiality of your password, if any, and for restricting access to your computer so that others may not access any password protected portion of the Site using your name, user name or password in whole or in part.
JURISDICTIONAL ISSUES
Unless otherwise specified, the information is presented solely for, and any coupons, checks, promotions and programs are offered only to, residents of the United States of America, the US Virgin Islands, Puerto Rico and Guam. In addition, unless otherwise specified, any contests or sweepstakes offered are offered only to residents of the United States of America. We make no representation that material on this Site is appropriate or available for use in any particular location. Those who choose to access this Site do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
ARBITRATION
Disputes regarding transactions effected on this Site shall be submitted to Pharmavite's consumer affairs department, Attention: Supervisor (see "Contact Information" below), within thirty days of the event giving rise to the dispute. In the event of an error by Pharmavite with respect to the My Wellness Rewards program on www.naturemade.com, your sole remedy shall be a credit of Rewards points to your account. In the event that any such disputes arise, the log of transactions maintained by Pharmavite will be the definitive record as to whether or not a transaction took place. You agree that any contest to a decision by Pharmavite hereunder will be submitted to arbitration under the Commercial Arbitration Rules of the American Arbitration Association and you hereby expressly waive trial by jury. The arbitration shall be conducted in Los Angeles County, CA, U.S.A. in the English language by three arbitrators appointed in accordance with the Commercial Arbitration Rules. You will bear 50% of the cost of any arbitration and you alone shall be response for your attorney's fees. Judgment on the award rendered by the arbitrators may be entered in any court having jurisdiction thereof. Any provision of applicable law notwithstanding, the arbitrators shall not have authority to award punitive or exemplary damages.
GENERAL PROVISIONS
You agree to comply with all rules, laws and regulations that are applicable to your use of the Site, including, without limitation, those governing your transmission or use of any software or data.
These terms and conditions shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity relating to the arbitration provision of these Terms and Conditions shall be filed only in the state or federal courts located in Los Angeles County, California and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms and conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. Pharmavite's failure to insist upon or enforce strict performance of any provision of this agreement shall not be construed as a waiver of any provision or right. No waiver of any of these terms and conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition. This is the entire agreement between us relating to the subject matter herein and, except as provided in these Terms and Conditions with respect to changes to these Terms and Conditions, shall not be modified except in writing, signed by both parties.
CONTACT INFORMATION
You can contact us by clicking "Contact Us" on the Site.
If you need further assistance, please:
| • | write us at: Nature Made P.O. Box 9606 Mission Hills, CA 91346-9606 Attention: Consumer Affairs Department |
| • | call us at: (800) 276-2878; or |
| • | fax us at: (818) 221-6655 |
GENERAL PROVISIONS
You agree to comply with all rules, laws and regulations that are applicable to your use of the Site, including, without limitation, those governing your transmission or use of any software or data.
These terms and conditions shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity relating to the arbitration provision of these Terms and Conditions shall be filed only in the state or federal courts located in Los Angeles County, California and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms and conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. Pharmavite's failure to insist upon or enforce strict performance of any provision of this agreement shall not be construed as a waiver of any provision or right. No waiver of any of these terms and conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition. This is the entire agreement between us relating to the subject matter herein and, except as provided in these Terms and Conditions with respect to changes to these Terms and Conditions, shall not be modified except in writing, signed by both parties.
WELLNESS REWARDS PROGRAM RULES
The Wellness Rewards Program is only available and offered to residents of the United States of America, the U.S. Virgin Islands, Puerto Rico, and Guam who are 18 years of age or older. Pharmavite will provide Rewards points to eligible consumers who participate in Pharmavite's My Wellness Rewards™ program ("Participants") on www.naturemade.com by: (i) legitimately purchasing Nature Made® products; (ii) submitting proof-of-purchase over the Internet and (iii) depositing either a Nature Made® product’s unique 8-digit Rewards codes or a Nature's Resource® product’s UPCs with lot numbers. The My Wellness Rewards™ program requires Participants to provide certain information, such as name, address, valid e-mail address, and date of birth. Participants will receive periodic special offers and information from Pharmavite unless the participant has chosen to opt-out of receiving such offers and information.
As Rewards codes and UPCs are deposited into a participant's account, the Site automatically translates the codes into points. Click here for a list of the point values per product (SKU). The points shown do not reflect any additional promotional offers or bonus points.
Promotional/bonus points are intended to reward individual Participants for specific behavior and are not governed by rules of chance. Pharmavite reserves the right to offer different promotional/bonus points to Participants based on their historical patterns of product purchasing and Rewards points accumulation.
The following details the rules of the program, which may be changed from time to time in accordance with the Terms and Conditions of this Site. Continued use of the My Wellness Rewards™ program after any such change constitutes acceptance of the change.
- Reward points expire after 180 consecutive days of no activity on an account. After 150 consecutive days of no activity on an account, Pharmavite will send the account holder an e-mail advising the account holder that the Reward points will expire in 30 days if no activity occurs on the account.
- Only residents of the United States of America, the US Virgin Islands, Puerto Rico and Guam may participate.
- To be eligible, all purchases must be for the participant's own use or for that of his or her household. We do not accept corporate accounts.
- One Rewards account per person and per household. This means a person with multiple addresses cannot have more than one Rewards account. It also means that multiple persons living at the same address (one household) together can have only one Rewards account.
- Points cannot be combined from multiple accounts or transferred from one account to another unless authorized by Pharmavite's Consumer Affairs department in its sole discretion and then only in unique and unusual circumstances.
- Reward redemption will be limited to no more than one reward coupon or check every 30 days per household, business or organization. Rewards recipients are responsible for personal income tax reporting obligations.
- Participants must retain and submit proof of purchase (original Rewards codes and/or original dated receipts) in the event that Pharmavite requests it.
- Nature Made® products must be banked using Rewards codes.
- No more than one of the same UPC (same product) of Nature's Resource® can be banked within a 24 hour period of time.
- No more than 20 of the same UPCs (same product) of Nature Made Herbs® can be banked within a 12-month period.
- Regardless of purchases, the maximum number of any one given product (SKU) that can be banked in any 12 month period is 60.
- A maximum of 12 different products, out of all eligible products, can be banked within a 24 hour time.
- Point values earned from conversion of Rewards codes and/or UPCs are tallied as valued on date banked. Pharmavite reserves the right to change point conversion values at any time, however, points remain static once banked.
- Point values and promotional offers are subject to adjustment at any time. However, once bonus points are banked, their accumulated value remains static.
- No participant can have more than 10,000 points in his or her Wellness Reward account at any one time. If a participant has 10,000 points in his or her account, he or she will not be able to bank any further points until such time as his or her Wellness Reward account point balance drops through awards redemptions to an amount such that the remaining balance together with any new point value to be banked does not exceed 10,000 points. Participants who, prior to the effective date of this rule change (June 1, 2005), had banked in excess of 10,000 points will be allowed to redeem his or her banked points but will not be allowed to continue to bank points until the participant's Wellness Reward account point balance drops through awards redemptions to an amount such that the remaining balance together with any new point value to be banked does not exceed 10,000 points.
- Points can be redeemed for awards as soon as the minimum requirement of banked points ("hurdle rate") is achieved. Partial awards cannot be given for points that are less than the defined hurdle rates.
- Award hurdle rates are subject to change at any time.
- From time to time, accounts may be screened for valid Rewards codes, UPC/lot numbers and valid account information. If any information is incomplete or the Rewards codes or UPC/lot numbers are determined to be duplicates, fraudulent, or invalid for any reason, or if it appears that the account holder is not complying with these rules, the account may be put on hold. After an account has been placed on hold, the account holder will be allowed to bank 12 units in total and after that banking privileges will be suspended.
- The reward will be a manufacturer's coupon or account specific check redeemable only at the stated retailer (see below). Rewards checks and coupons are subject to all terms and conditions printed on each check or coupon, including the expiration dates.
- Normal processing and delivery time for reward coupon and check requests will be four to six weeks.
- When opening an account the participant will be requested to select a "preferred retailer" where he or she will be able to redeem the reward coupon or check. If the participant would like to change the current preferred retailer, he or she may do so by revising the data posted in the "Redeem My Points" page.
- At the time a participant requests a reward, the participant will again be given the option of choosing a preferred retailer. Subject to Rule 23, the retailer chosen will be printed on the coupon or check. If no retailer is selected and none had been previously chosen, the coupon will be issued and the coupon will be good at any retailer accepting it in the retailers sole discretion.
- In order to receive any Costco award check, the participant must have banked at least 500 points of eligible purchases made at Costco.
- Once a coupon is requested, it cannot be returned to Pharmavite nor can the preferred retailer or expiration date be changed.
- Pharmavite does not guarantee that the preferred retailer will have a specific Nature Made® or Nature's Resource® product in stock at any given time. The coupon or check must be used in its entirety at the point of presentation to the retailer checkout clerk. If there is any unused value, it is forfeited at conclusion of the transaction.
- One Nature Made® or Nature's Resource® product can be purchased with the coupon or check up to the value indicated. Additional payment will be needed from the participant for any amount due beyond what is specified on the coupon or check and for applicable sales tax.
- There is no monetary value for Rewards codes or UPCs deposited other than the rewards earned at specific hurdle rates.
- This rewards program can be ended by Pharmavite at any time and unused points will carry no residual value thereafter. Pharmavite will post at NatureMade.com any changes that would result in the termination of this rewards program 30 days prior to termination.
- Pharmavite reserves the right to challenge any Rewards codes submitted by all or any participant should Pharmavite have reason to suspect misuse or fraud of any kind.
- Pharmavite is not responsible for any lost communications or deletions by mail, email, phone or Internet.
- Participants are responsible for ensuring that Rewards points are properly credited to their accounts.
- Each participant's password is his or her private property and he or she is responsible for limiting access to the password. Instructions received by Pharmavite from the participant's e-mail address in conjunction with the correct password will be considered authentic.
- Participation in the program will constitute the participant's consent to receive administrative telephone calls, mail or e-mails relating to the participant's account status and rewards redeemed even if the participant has opted-out of receiving marketing e-mails.
- It is the responsibility of the Participant to submit only Rewards codes that he or she has personally purchased, provide accurate information and comply with the stated "Program Rules."
Only products purchased at retail outlets by Participants are eligible for reward points. If Pharmavite suspects that any type of fraudulent point banking activity is taking place or that any of the Wellness Rewards Program Rules are not being followed, then Pharmavite. will place the account(s) involved on hold. After an account has been placed on hold, the account holder will be allowed to bank 12 units in total and after that banking privileges will be suspended. Additionally, we will scan our databases for any evidence of Participants setting up duplicate accounts - we allow one account per person and per household.
The following procedures will be followed if Pharmavite has an indication that fraudulent or misused information is or may be being submitted.
- The account in discussion may be put on "hold." This does not remove the questioned points, however, it does prevent the participant from redeeming a reward or banking points until the issue is resolved.
- In order to have an account removed from hold, a participant must contact Pharmavite and submit proof of purchases and compliance with the Rules.
- Every attempt will be made by Pharmavite to resolve the disputed information.
- Pharmavite reserves the right to seek damages from, and/or to notify law enforcement authorities of any attempt at mail fraud, wire fraud, information misuse or other violations of these Terms and Conditions.








